Refund Policy
Effective Date: 18 September 2026
The Indian Association of Physician Assistants (IAPA) offers Life Membership to eligible Indian nationals for a one-time membership fee of ₹5,000.
This Refund Policy explains the circumstances in which membership payments may be refunded.
1. Membership Fee
IAPA Life Membership is available only to Indian nationals.
The membership fee is:
₹5,000 (Indian Rupees Five Thousand only)
This is a one-time membership fee and is not a recurring annual subscription.
2. Membership Payments
Membership applications are subject to eligibility verification and acceptance by IAPA.
Payment of the membership fee does not, by itself, guarantee approval of membership where the applicant does not satisfy the applicable eligibility requirements or where the application contains materially incorrect or misleading information.
3. Refund Eligibility
A refund may be considered in the following circumstances:
A. Duplicate Payment
If the same applicant accidentally makes more than one payment for the same membership application, IAPA may refund the duplicate payment after verification.
B. Payment Error
Where a payment has been successfully debited but cannot be properly associated with the intended membership application due to a technical or payment-processing error, IAPA may investigate the transaction and process an appropriate refund where applicable.
C. Membership Application Not Accepted
If an applicant has paid the membership fee but is determined not to be eligible for IAPA Life Membership, IAPA may refund the membership fee, subject to verification and applicable payment-processing deductions, where applicable.
4. Non-Refundable Circumstances
Once Life Membership has been approved and activated, the ₹5,000 membership fee is generally non-refundable.
Refunds will generally not be provided for:
- Change of mind after membership approval
- Failure to use membership benefits
- Failure to participate in IAPA activities
- Failure to attend conferences, meetings or programmes
- Personal circumstances arising after membership approval
- Incorrect information supplied by the applicant
- Failure to maintain or update contact information
- Requests to cancel an approved Life Membership
5. Incorrect or Incomplete Information
Applicants are responsible for ensuring that all information submitted during membership registration is accurate and complete.
If incorrect or misleading information is discovered, IAPA may review the membership and take appropriate action in accordance with its applicable rules and procedures.
6. Refund Processing
Where a refund is approved, IAPA will normally process the refund through the original payment method wherever technically and reasonably possible.
The time required for the refunded amount to appear in the applicant’s account may depend on the payment gateway, bank or financial institution.
7. Payment Gateway Charges
Where a refund is required due to a third-party payment processing issue, any non-refundable transaction or payment gateway charges may be treated in accordance with the applicable payment provider’s terms and the circumstances of the transaction.
8. How to Request a Refund
Refund requests should include:
- Applicant’s full name
- Registered email address
- Mobile number
- Transaction/payment reference
- Date of payment
- Reason for the refund request
Requests should be sent to:
Membership-related enquiries: president@iapaonline.org, secretary@iapaonline.org
Membership support: iapaonline.org@gmail.com
9. Review of Refund Requests
Each refund request may be reviewed individually. IAPA may request additional information or documentation where necessary to verify the transaction and circumstances.
10. Changes to This Refund Policy
IAPA reserves the right to update this Refund Policy when necessary. Any updated policy will be published on the IAPA website with the revised effective date.